Privacy & Policy

GPS Contractors
9 Corbets Tey Road
Upminster
Essex
RM14 2AP

Effective date: 17 February 2026

1. Introduction

GPS Contractors respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you use our website, contact us, or engage us to provide services.

This policy is provided in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

GPS Contractors is the data controller responsible for your personal data.

If you have any questions about this Privacy Policy or how we handle your data, you may contact us at our registered address.

2. The Data We Collect

We may collect and process the following types of personal data:

Information you provide directly

• Name

• Address and postcode

• Email address

• Telephone number

• Details of your enquiry or project

• Any documents or photographs you provide

Information collected automatically

When you visit our website, we may collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on site

• Referring website

• Cookie and usage data

Correspondence data

If you contact us by email, telephone or contact form, we may keep records of that correspondence.

3. How We Use Your Personal Data

We use your data to:

• Respond to enquiries and provide quotations

• Carry out contracted services

• Communicate about projects and appointments

• Provide aftercare and maintenance support

• Send marketing communications where you have given consent

• Improve our website and services

• Comply with legal or regulatory obligations

We do not sell your personal data to third parties.

4. Legal Basis for Processing

We rely on the following lawful bases under UK GDPR:

• Contract, where processing is necessary to provide services you have requested

• Legitimate interests, for managing enquiries, improving services and maintaining records

• Consent, for marketing communications where required

• Legal obligation, where we are required to retain records for tax, accounting or regulatory purposes

5. Data Retention

We only retain personal data for as long as necessary.

Typical retention periods may include:

• Enquiry data, up to 12 months if no contract is entered into

• Project and contract records, up to 6 years for legal and tax purposes

• Financial records, in line with HMRC requirements

• Marketing data, until consent is withdrawn

After this period, data will be securely deleted or anonymised.

6. Data Sharing

We may share personal data with:

• Professional advisers such as accountants or legal advisers

• Subcontractors or specialist partners where required to deliver services

• Finance providers, where you request finance options

• IT service providers and website hosting companies

• Regulatory bodies or authorities where legally required

All third parties are required to respect the security of your personal data and process it lawfully.

7. International Transfers

We primarily store and process data within the United Kingdom.

If any data is transferred outside the UK, we will ensure appropriate safeguards are in place in accordance with UK data protection law.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure.

Access to personal data is limited to those who have a genuine business need.

9. Cookies and Website Tracking

Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyse traffic and user behaviour

• Enhance user experience

You can control or disable cookies through your browser settings. A separate Cookie Policy may provide further details.

10. Your Rights

Under UK GDPR, you have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request erasure of your data in certain circumstances

• Request restriction of processing

• Object to processing based on legitimate interests

• Request data portability

• Withdraw consent where processing is based on consent

To exercise any of these rights, you may contact us at our registered address.

11. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office.

We would appreciate the opportunity to address your concerns first.